Store Policy

Digital Product Policy

All products sold in this store are digital downloads only.
That means:

✅ No physical items will be shipped
✅ Nothing will arrive in the mail
✅ Delivery is instant via download

After payment, you’ll receive a PDF file containing a secure Google Drive link to access your bundle.

File Formats & Access

Most bundles include:

PNG files – high-resolution (300 DPI), transparent background (not guaranteed for all products)
SVG files – ideal for Cricut, Silhouette, and other cutting machines (not guaranteed for all products)
EPS files – available in some packs (not guaranteed for all products)
etc...
PDF instructions or bonus content

📌 Please read each product description carefully to know exactly which file types are included in that specific bundle.

Personal Use Only

All products are sold for personal use by default.

You may:

Use the designs for your own t-shirts, crafts, home decor, and printables
Modify the files for your own projects

You may NOT:

Resell, share or redistribute the digital files
Upload them as standalone artwork to print-on-demand sites (e.g. Redbubble, TeePublic)
Claim the designs as your own

⚠️ Commercial use is not guaranteed or licensed by default.
If you choose to use these designs commercially, you are fully responsible for ensuring legal compliance with your platform or project. Pixel Pop Universe is not liable for any misuse.

Refund Policy – No False Promises

At Pixel Pop Universe, we believe in honesty — we don’t make unrealistic guarantees like “100% satisfaction or your money back.”

Due to the nature of digital products, we do not offer refunds or exchanges.
Once files are downloaded, they cannot be returned.

That said, we’re here to help!
📧 If you have questions or run into an issue with your download, feel free to email us at:
pixelpopuniverse@gmail.com

Questions or Support?

We're always happy to help.
Use our Contact page or email (pixelpopuniverse@gmail.com) us directly, and we’ll usually respond within 1–2 business days.